Download Help

Can't download Palm OS .PRC files - Garbled text on screen

On some systems, especially Macs, when you click the download link for a Palm .PRC file you end up with a page of garbled text. What you need to do is to force the browser to download the link rather than try to open and display it. Just CONTROL-Click the link and you will get a popup menu, then select the "download" option or "Save Target As". If this occurs on a PC running Windows, then RIGHT-Click the link instead.

Can't install the file I downloaded

Double-check that you selected the proper file type, whether it be for Palm OS devices or Pocket PC devices. If you don't know the difference, there is a good chance you have the wrong one. The manufacturer names are listed on the download pages.

The installers for Windows Mobile devices must be run on your computer; they won't run if you copy the installer to your handheld. Run the installer on your computer and it will copy the required files to your handheld automatically.


Phone orders: (800) 481-4894; Other calls: (303) 546-6200
FAX PO's to: (303) 374-2325; Email: info@pocketmobility.com
Pocket Mobility Inc., 323 Peakview Rd, Boulder, CO 80302

Sign up for monthly newsletter to be notified of new products & updates here

Security & Privacy Policy